Returns & Refunds Policy

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Thank you for shopping at The Flower Pots Brewery

Here is our Returns and Refunds policy, if you aren’t entirely satisfied with your purchase from us.

Our Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • Products that do not meet these criteria will not be considered for return.

Please contact us, by email, before you send the product: retail@theflowerpots.co.uk

Send the product with its original packing and the receipt or proof of purchase, to: The Flower Pots Brewery, Brandy Mount, Cheriton, Hampshire, UK. SO24 0QQ

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Flower Pots Brewery.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Sale items can’t be refunded.


Have a question?

If you have any questions about our Returns and Refunds Policy, please contact us by email.

Inn & Brewery

Brandy Mount, Cheriton,
Hampshire, UK. SO24 0QQ

Sat Nav Reference: 51.051091, -1.172099

The Inn

The INN is OPEN for OUTSIDE SEATED SERVICE

No Booking Required

BEER

Pots in The Paddock

Monday - Thursday

12.00 – 14.30 & 17.00 – 22.00

Friday - Sunday

12.00 – 22.00

FOOD

Paddock & Takeaway

Monday & Tuesday

12.00 – 14.00 & PM Closed

Wednesday - Saturday

12.00 – 14.00 & 18.00 – 20.30

Sunday

12.00 – 16.00

The Brewery

Monday to Saturday:

10:00 to 19.00

Sunday:

12:00 to 19.00

Free Delivery

Monday to Friday:

Orders made before 23.00 will be delivered the following day.

Saturday:

Orders made before 23.00 will be delivered on Monday.

Sunday:

No Sunday deliveries

    Welcome to The Flower Pots

    Cheriton
    Hampshire
    SO24 0QQ

    The BREWERY is OPEN
    01962 771 735
    Monday - Saturday
    10.00 - 19.00
    Sunday
    12.00 - 19.00

    FREE DELIVERY
    Takeaway Beer
    Click & Collect

    POTS IN THE PADDOCK
    OUTSIDE SEATED SERVICE
    No Booking Required
    01962 771 318

    BEER
    Monday - Thursday
    12.00 - 14.30 & 17.00 - 22.00
    Friday - Sunday
    12.00 - 22.00

    FOOD
    Paddock & Takeaway Food
    Monday & Tuesday
    12.00 - 14.00 & PM Closed
    Wednesday - Friday
    12.00 - 14.00 & 18.00 -20.30
    Saturday
    12.00 - 15.00 & 18.00 -20.30
    Sunday
    12.00 - 16.00

    CUSTOMER SAFETY
    Individual Track & Trace will be required for service
    Please confirm you are age 18+