Returns & Refunds Policy

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Thank you for shopping at The Flower Pots Brewery

Here is our Returns and Refunds policy, if you aren’t entirely satisfied with your purchase from us.

Our Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • Products that do not meet these criteria will not be considered for return.

Please contact us, by email, before you send the product: retail@theflowerpots.co.uk

Send the product with its original packing and the receipt or proof of purchase, to: The Flower Pots Brewery, Brandy Mount, Cheriton, Hampshire, UK. SO24 0QQ

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Flower Pots Brewery.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Sale items can’t be refunded.


Have a question?

If you have any questions about our Returns and Refunds Policy, please contact us by email.

Inn & Brewery

Brandy Mount, Cheriton, Hampshire, UK. SO24 0QQ

Sat Nav Reference: 51.051091, -1.172099

The Inn

Fresh Takeaway Food

Wednesday ``Curry Night``

17.30 to 20.00

Friday & Saturday:

17.30 to 20.00

Sunday:

Closed

The Brewery

Click and Collect

Monday to Sunday:

12:00 to 20:00

Free Delivery

Monday to Saturday:

Orders made before 23.00 will be delivered the following day.

Sunday:

No Sunday deliveries

    Welcome to The Flower Pots

    Cheriton SO24 0QQ
    01962 771 735
    WE ARE OPEN!

    BREWERY
    Takeaway Beer
    Click & Collect
    Free Delivery
    Monday - Sunday
    12.00 - 20.00

    INN
    Mon 12-15.00
    Tues 12-15.00
    Weds 12-15.00 & 17.00-22.00
    Thurs 12-15.00 & 17.00-22.00
    Fri 12-15.00 & 17.00-22.00
    Sat 12-22.00
    Sun 12-17.00

    Last orders for food & drink 1 hour before closing time

    Please confirm you are aged 18+