Returns & Refunds Policy

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Thank you for shopping at The Flower Pots Brewery

Here is our Returns and Refunds policy, if you aren’t entirely satisfied with your purchase from us.

Our Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase
  • Products that do not meet these criteria will not be considered for return.

Please contact us, by email, before you send the product: retail@theflowerpots.co.uk

Send the product with its original packing and the receipt or proof of purchase, to: The Flower Pots Brewery, Brandy Mount, Cheriton, Hampshire, UK. SO24 0QQ

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Flower Pots Brewery.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Sale items can’t be refunded.


Have a question?

If you have any questions about our Returns and Refunds Policy, please contact us by email.

Inn & Brewery

Brandy Mount, Cheriton,
Hampshire, UK. SO24 0QQ

Sat Nav Reference:

51.051091, -1.172099

The Inn

The INN is OPEN

BEER

The Inn & The Paddock

Monday - Thursday

12.00 – 14.30 & 17.00 – 23.00

Friday - Sunday & B Holliday

12.00 – 23.00

FOOD

Inn, Paddock & Takeaway

LIMITED TABLE BOOKINGS

Available but not required

Monday

Closed

Tuesday

AM Closed & PM Closed

Wednesday - Friday

12.00 – 14.00 & 18.00 – 20.30

Saturday

12.00 – 15.00 & 18.00 – 20.30

Sunday

12.00 – 16.00

The Brewery

Monday to Saturday:

10:00 to 19.00

Sunday:

12:00 to 19.00

Free Delivery

Monday to Friday:

Orders made before 23.00 will be delivered the following day.

Saturday:

Orders made before 23.00 will be delivered on Monday.

Sunday:

No Sunday deliveries

    Welcome to The Flower Pots

    Cheriton
    Hampshire
    SO24 0QQ

    The BREWERY is OPEN
    Monday - Saturday
    10.00 - 19.00
    Sunday
    12.00 - 19.00
    01962 771 735

    FREE DELIVERY
    Takeaway Beer
    Click & Collect

    The INN is OPEN
    Food Table Reservations
    Available
    But not Required
    01962 771 318

    BEER
    Monday - Thursday
    12.00 - 14.30 & 17.00 - 23.00
    Friday - Sunday
    12.00 - 23.00

    FOOD
    Monday
    Closed
    Tuesday
    Closed Tuesday 27th
    Wednesday - Friday
    12.00 - 14.00 & 18.00 - 20.30
    Saturday
    12.00 - 15.00 & 18.00 - 20.30
    Sunday
    12.00 - 16.00

     

    CUSTOMER SAFETY
    Please respect Mask & Distancing advice in crowded areas
    Please confirm you are age 18+